Privacy Policy

Welcome to Josie Joan's PTY LTD, an online ecommerce brand specialising in children's accessories. We prioritize the privacy and security of your information and are dedicated to ensuring a safe and enjoyable shopping experience. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.

By accessing or using the Josie Joan's PTY LTD website (www.josiejoans.com) you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please refrain from using our Website.

  1. Information We Collect:
  2. Personal Information:
  • Full name
  • Contact information (email address, phone number, shipping address)
  • Payment details (credit/debit card information)
  1. Non-Personal Information:
  • Device information (IP address, browser type, operating system)
  • Website usage data (pages visited, time spent on the site)
  1. How We Use Your Information:
  2. Order Processing:
  • Fulfilling and managing orders
  • Processing payments
  • Providing order and shipping confirmations
  1. Customer Support:
  • Responding to inquiries, requests, and concerns
  • Offering technical assistance
  1. Communication:
  • Sending promotional materials, newsletters, and updates (with opt-out options)
  • Notifying about changes in our services or policies
  1. Improving Our Services:
  • Analysing customer preferences and behavior
  • Enhancing website functionality and user experience
  1. Information Sharing:
  2. Third-Party Service Providers:
  • Utilising external partners for payment processing, shipping, and analytics
  • Ensuring these providers comply with our privacy standards
  1. Legal Compliance:
  • Disclosing information when required by law or to protect our rights
  • Cooperating with law enforcement authorities
  1. Security Measures:
  2. Data Security:
  • Implementing industry-standard security measures to protect your information
  • Encrypting sensitive data during transmission
  1. Access Control:
  • Restricting access to personal information to authorised personnel only
  1. Cookies and Tracking Technologies:
  2. Cookies:
  • Collecting information through cookies to improve user experience
  • Allowing users to manage cookie preferences
  1. Children's Privacy:
  2. Age Verification:
  • Josie Joan's PTY LTD is intended for users above the age of 18
  • We do not knowingly collect information from children under 18
  1. Your Choices:
  2. Opt-Out:
  • Providing opt-out options for promotional communications
  • Allowing users to manage their communication preferences
  1. Changes to the Privacy Policy:
  2. Notification:
  • Notifying users of any changes to this Privacy Policy
  • Obtaining consent for material changes
  1. Contact Us:

If you have any questions or concerns about this Privacy Policy, please contact us at [info@josiejoans.com].

Thank you for choosing Josie Joan's PTY LTD. We value your trust and are committed to protecting your privacy.